Web Hosting & Support Packages

Choose the web hosting and support package to suit you.

If you don’t see an option to suit your requirements then get in touch to discuss a custom package.

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Web hosting is boring, we get it.

You just want your site to work and forget about it. However, we realise that many businesses also need support in keeping their site up-to-date and secure.

That’s why we provide a range of options that not only include upgraded performance and features but some packages also include time every month to maintain and update your website.

Our support packages can be used to make simple text and image changes and can also be extended to include more should you require further support.*

*Maintenance and support times incorporate time taken to check and update themes and plugins so time available for changes will be less than shown. Time is not rolled over each month. Additional support or support without a package in place is charged at £60 per hour + VAT.

**This applies to “standard” domains such as .co.uk or .uk and doesn’t apply to more expensive .com addresses.

Want to discuss your website hosting?

To upgrade to one of our packages or just discuss your requirements, just get in touch.

In addition to our core packages above we can offer customised packages to include advanced features such as Web Application Firewall, advanced DDoS protection and CDN.

Frequently Asked Questions

How do I know which package to choose?

If you’re not sure which package is right for you just give us a call and we can chat through your options.

If you’re likely to require small but regular changes and/or your site is business critical we’d recommend one of our Business or Business + packages that benefit from increased reliability, performance and security as well as allowing time every month for support and changes.

What does your email setup service include?

We have found that one of the problems our clients encounter when setting up a new website is getting their email addresses up and running.

Whilst we provide full setup instructions to do it yourself we understand that not everyone wants to do this so we offer a remote setup service which includes:

  • Logging in to your PC or Mac using remote access software (we will send you a link)
  • Setting up your email account in the client of your choice (Mail, Outlook etc)
  • Testing and configuring the account

This service is FREE on our business packages and £50 per device on the Startup package.

What are the risks of cheap hosting?

As with any website, there are always security risks to be aware of.

As most of the small to medium sites we build are on WordPress, the best way to keep your site secure is to make sure WordPress and all plugins are up-to-date as threats are constantly monitored and patches are released if vulnerabilities are found.

Whilst our Startup package includes automatic WordPress updates, the most secure choice would be one of our business packages with regular updates to themes and plugins too.

Do you offer custom packages?

Yes. If you can’t see a package that suits you we can always look at creating one to suit your needs.

For example, we can add additional email addresses if required for a small monthly cost.