Web Hosting & Support Packages

Choose the web hosting and support package to suit you.

If you don’t see an option to suit your requirements then get in touch to discuss a custom package.

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Web hosting is boring, we get it.

You just want your site to work and forget about it. However, we realise that many businesses also need support in keeping their site up-to-date and secure.

That’s why we provide a range of options that not only include upgraded performance and features but some packages also include time every month to maintain and update your website.

Our support packages can be used to make simple text and image changes and can also be extended to include more should you require further support.*

*Maintenance and support times incorporate time taken to check and update themes and plugins so time available for changes will be less than shown. Time is not rolled over each month. Additional support or support without a package in place is charged at £60 per hour + VAT.

**This applies to “standard” domains such as .co.uk or .uk and doesn’t apply to more expensive .com addresses.

Want to discuss your website hosting?

To upgrade to one of our packages or just discuss your requirements, just get in touch.

In addition to our core packages above we can offer customised packages to include advanced features such as Web Application Firewall, advanced DDoS protection and CDN.

Frequently Asked Questions

Can I stay on the package I'm on?

Yes. of course.
There’s no obligation to change packages and you will continue to benefit from the features you currently have such as downtime monitoring and daily backups. However, there is no support included with this package so any changes will be charged at £60 an hour.

How do I know which package to choose?

If you’re not sure which package is right for you just give us a call and we can chat through your options.

If you’re likely to require small but regular changes and/or your site is business critical we’d recommend one of our Business or Business + packages that benefit from increased reliability, performance and security as well as allowing time every month for support and changes.

Are there risks to not upgrading?

As with any website, there are always security risks to be aware of.

As most of the small to medium sites we build are on WordPress, the best way to keep your site secure is to make sure WordPress and all plugins are up-to-date as threats are constantly monitored and patches are released if vulnerabilities are found.

Whilst our basic package will include periodic updates, the most secure choice would be one of our business packages (from Startup upwards) with regular updates.

Do you offer custom packages?

Yes. If you can’t see a package that suits you we can always look at creating one to suit your needs.